Privacy Policy for BinBux

Effective Date: 01/11/2025

BinBux ("we", "our", "us") operates the BinBux mobile application ("App"), which allows users to recycle waste scrap by scheduling pickups, viewing prices, and managing their recycling activities. We value your privacy and are committed to protecting your personal information.

1. Information We Collect

• Name - to identify and personalize your experience.
• Phone Number - used for OTP verification via 2Factor SMS service.
• Address and Location (Approximate and Precise) - to determine service availability and pickup locations.
• Photos / Uploaded Images - to verify and identify scrap materials.
• Device Information - limited technical data used to improve performance and notifications.

We do not collect or store payment details such as credit/debit card information, Razorpay IDs, or UPI data.

2. How We Use Your Information

• Verify your identity via OTP during registration and login.
• Provide recycling pickup services based on your address.
• Send push notifications via OneSignal for updates and alerts.
• Improve our services and enhance user experience.

3. Third-Party Services

BinBux uses trusted service providers only to operate core app functionality:

• OneSignal (Push Notifications) - used to send app notifications about pickups and updates. View Policy
• 2Factor.in (OTP SMS Service) - used for sending secure OTPs to verify mobile numbers. View Policy
• Firebase (Authentication and Storage) - used for secure data handling and analytics. View Policy

4. Permissions Used

• Location Access - to detect and verify pickup addresses.
• Camera and Storage Access - to take and upload scrap photos.
• Notification Access - to send real-time updates via OneSignal.

5. Data Sharing

We do not sell or rent your personal information. BinBux does not share user data with third-party companies or organizations for advertising or resale.

6. Data Retention

We retain your data only as long as necessary to provide our services or comply with legal requirements. You may request deletion of your data at any time.

7. Security

Your data is encrypted in transit and transferred over secure connections. While we follow strong security practices, no digital system is completely immune from unauthorized access.

8. Data Deletion

You can request deletion of your account data at any time through our Data Deletion Request page.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be reflected here and in the BinBux app.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: binbux.help@gmail.com